Join a Brand Where Elegance Meets Excellence
At Catherine Best, we create exceptional jewellery and unforgettable client experiences. Renowned for our craftsmanship, creativity and personal service, we build lasting relationships with clients who value quality, authenticity and luxury.
We are looking for a polished, mature-minded and socially intelligent individual to join our close-knit team as a Luxury Jewellery Sales Consultant or Supervisor, depending on experience. This is an exciting opportunity for someone who loves people, enjoys building relationships, and is passionate about delivering exceptional service.
Working a 5-day week on a 4-week rotating rota, including weekend work, you will be at the heart of our busiest trading days, helping clients celebrate life's most meaningful moments while contributing to the continued growth of our business.
As a representative of the Catherine Best brand, you will play an active role in developing relationships both within our stores and throughout the local community. This includes networking, attending client and business events, and helping to create opportunities that strengthen our reputation and support business growth. Occasional evening events form part of this role.
This is a varied role that combines luxury sales, client relationship management, business development, administration, showroom presentation and event support. We are looking for someone who enjoys variety, takes pride in every aspect of the customer experience and is willing to contribute wherever needed to support the success of the business. In a small, close-knit team, every member plays an important role in maintaining the exceptional standards our clients expect, both behind the scenes and on the showroom floor.
What We're Looking For
Sales & Business Development Ability
You know how to connect with clients, understand their needs and guide them towards the perfect purchase. You are commercially minded and enjoy identifying opportunities to grow the business through referrals, networking, relationship building and excellent customer service.
Relationship Builder
You genuinely enjoy meeting people and developing long-term relationships. You understand that loyalty is earned through trust, consistency and memorable experiences.
Social Intelligence
You read people well, adapt your approach naturally and build rapport with ease. Whether working with clients, colleagues or professional contacts, you communicate with warmth and confidence.
Brand Ambassador
You are comfortable representing Catherine Best within the local community and business network. You enjoy attending networking events, client evenings and promotional activities, helping to raise brand awareness and create meaningful connections.
Attention to Detail & Ownership
You take pride in maintaining exceptional standards in everything you do. From ensuring the showroom is beautifully presented and jewellery displays are immaculate, to supporting administration and client follow-up, you understand that every detail contributes to the client experience and the success of the business.
Mature Mindset
You remain calm under pressure, handle sensitive situations professionally and demonstrate emotional intelligence in your interactions with clients and colleagues.
Team Player
You value collaboration and understand that success comes from supporting one another. You are willing to contribute wherever needed and celebrate team achievements as much as your own.
Willingness to Learn
You take pride in expanding your product knowledge, understanding the story behind our collections and continually developing your skills.
Immaculate Communication & Presentation
You present yourself professionally, communicate clearly and take pride in maintaining the highest standards both personally and within the showroom.