Meals On Wheels Co-Ordinator

This is a rewarding position enabling the right individual to give back to the community.    We are looking for an organised individual who can effectively manage time and resources, has good computer skills and knowledge including excel and word. A good telephone manner with dealing with medical professionals, meals on wheels clients, and volunteers, all within a small busy and vibrant office within the Jubilee Social Club  

Although we are a voluntary service this is a paid position within the GVS organisation.

This is a job share, the hours 9 am – 1pm Thursday- Friday and 10 am to 12pm on Saturday plus cover for MOW Coordinator  9 am – 1pm Monday to Wednesday for holidays and sickness.

·         Check emails and respond. 

·         Maintain the MOW diary on Outlook

·         Answer telephone during the morning and respond to messages received. 

·         If any clients not seen by volunteers follow NOK/hospital/welfare procedures.

·         Update any rota changes on MOW records

·         Deal with referrals from health professionals for new clients including setting up on computer, making sure all details are correct etc.   Establish and maintain all records of clients, meals, standard meals, prices, doctors and relatives etc on computer system.   

·         Liaise with Hospital catering department re.

·         Dietary requirements 

·         Last minute changes to rounds

·         Round deliveries

·         produce daily round information two days in advance for day’s meals and send to catering.

• Excel and Word essential.
• Excellent telephone manner.
• Good communication skills.

• Holiday pay
• Sick pay
• Pension