Healthcare Group
Administrative Support Assistant
Administration, Secretarial & PA / Health & Medicine
You must create an account to apply
- Job type
- Full-time
- Contract type
- Permanent
- Location
- Office
- Start date
- Not specified
- Salary
- Not specified
The Position
Join Our Friendly Healthcare Team
We are looking for a friendly, organised and professional Administrative Support Assistant to join our busy healthcare team.
As one of the first points of contact for our patients, you'll play an important role in ensuring they receive an excellent experience, whether over the telephone or at reception. This is a varied role supporting our reception and administrative teams to help keep the practice running smoothly.
The Responsibilities
Key Responsibilities
- Answer telephone calls professionally and direct enquiries appropriately.
- Book and manage patient appointments.
- Welcome and check in patients at reception when required.
- Process patient payments by telephone and in person.
- Update and maintain accurate patient records.
- Record patient interactions on the electronic records system.
- Provide administrative support to the wider team, including patient recalls and general office duties.
- Assist with reception cover and other practice locations within the Group when required.
Experience / Qualifications / Education
About You
We're looking for someone who:
- Has excellent communication and customer service skills.
- Is organised and able to manage multiple tasks.
- Has a calm, professional and friendly approach.
- Works well both independently and as part of a team.
- Understands the importance of confidentiality.
- Is confident using computers and learning new systems.
- Is flexible and adaptable in a busy working environment.
Previous experience in administration, reception or healthcare is desirable but not essential, as full training will be provided.
Benefits
What We Offer
- 4 weeks' annual leave
- 4 weeks' paid sick leave
- Foresters Healthcare Insurance
- Secondary Pension Scheme
- Full training and ongoing support
- A friendly and supportive working environment
If you are passionate about delivering excellent customer service and would like to be part of a dedicated healthcare team, we would love to hear from you. Apply today and take the first step towards a rewarding career in primary care.
Apply for this role
To apply you will need a jobs.gg account. It only takes a minute to set up and there’s loads of benefits.
Create account and apply