Dental Receptionist

We are seeking a friendly, organised, and professional Receptionist to join our team at our busy and expanding dental practice. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent patient care and customer service.

The working hours would be 8am-4.30pm Monday -Friday with a 1 hour lunch break (unpaid). 

About the Role:
As the first point of contact for our patients, you will play a key role in creating a warm and professional experience from the moment they enter our practice. You will manage appointments, handle enquiries, carry out admin tasks, support the clinical team and practice manager, and ensure the smooth day-to-day running of the front desk.

 If you enjoy working with people, have a professional approach, and want to be part of one of Guernsey's busiest Dental Practices that values both patients and team members, we’d love to hear from you. 

www.fortyonedental.com

Key Responsibilities:

• Greeting patients and providing a high standard of customer service
• Managing appointments, online bookings and diary bookings
• Answering calls and emails in a timely and professional manner
• Handling patient records and maintaining confidentiality at all times
• Taking payments and processing transactions accurately
• Supporting administrative tasks as needed
• Supporting the Practice Manager and dental team with admin tasks

What We’re Looking For:

• Previous experience in a receptionist or customer service role (dental or medical background preferred but not essential)
• Strong communication and interpersonal skills
• Confident with computer systems and able to learn new software quickly
• A positive attitude, attention to detail, and ability to multitask
• Professional appearance and a calm, reassuring manner
• Able to work well with a team but also independently

What We Offer:

• A supportive and friendly team environment
• Opportunities for training and career development
• A modern and successful practice with a strong patient base
• Competitive salary depending on experience
• Annual cost of living rise
• Extra day off for your birthday
• Summer and Christmas Socials
• Pension Scheme