Designer - Kitchens, Bedrooms & Bathrooms

We are looking for someone with previous experience in kitchen, bathroom or bedroom design using relevant design software, together with strong customer service skills, commercial awareness, excellent attention to detail and the confidence to manage multiple projects professionally.

Working closely with customers from first enquiry through to completion, you will create bespoke CAD designs, prepare detailed quotations and provide expert guidance on products, materials and finishes to suit each customer’s budget, style and requirements.

You will join a supportive and knowledgeable team in our main Norman Piette building with the chance to build strong customer relationships, develop your product knowledge and contribute to the continued success of the department.

• Following customer briefs, design and present high-quality bespoke kitchen, bathroom and bedroom designs.
• Researching and selecting materials and products relevant to customer budgets.
• Deliver excellent customer service levels at all times, in person (in store and in private residencies), over the phone and by email.  
• Visit customers’ homes to discuss requirements, take measurements and advice on suitable design soluctions.
•  Interpreting and translating customer wishes into a CAD drawing with a supporting detailed quotation.
• Greet customers, be attentive to their questions and queries, recommend products, highlight offers and seek expert guidance if needed. 
• Remaining up to date with the latest industry techniques and methods, researching required product information using available resources to advise, inform and guide the customer and colleagues.
•  Where possible guide the customer to our associated products which may be relevant to the project.
• Meet customer expectations by achieving deadlines and ensuring the customer is consistently informed of all stages of the project. 
• Working with the administration support and Goods In to ensure that orders required for delivery are picked and packaged in a timely manner.
• Following up on customer quotations, documents progress and gains and losses.  

•  Previous experience of kitchen/bathroom/bedroom designing using relevant software. 
• Works in a professional and efficient manner. 
• Organised with a high level of accuracy and attention to detail. 
• Experience in sales, commercial awareness, and customer service.  
• Excellent verbal, written communication and listening skills. 
• Ability to multi-task, prioritise and work well under pressure. 
•  Ability to work independently and within a team. 
• Proficiency in Microsoft Office and design software

Generous Holiday Allowance, Employee Assistance Programme, Staff discounts, Pension, Private Health Care