Marion HR
General Manager
Hospitality & Catering - front of house
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- Job type
- Full-time
- Contract type
- Permanent
- Location
- Not specified
- Start date
- Immediately
- Salary
- Not specified
The Position
SALT Craft Beer & Coffee
Market Square, St Peter Port, Guernsey
SALT Craft Beer & Coffee brings specialist craft beer and high-quality coffee to the heart of Market Square. We showcase expertly crafted beers from small, independent UK breweries alongside quality coffee from respected roasters. Food is simple and focused: pizzas and light bites prepared by the kitchen team and served alongside the drinks.
This is quality without pretension — from morning coffee through to evening drinks.
We're looking for an outstanding General Manager to lead our venue.
This is an opportunity for someone who wants more than simply running shifts. We're looking for a leader who wants to build an exceptional business, develop a great team and create one of Guernsey's best hospitality venues.
Working directly with the owners, you'll have the autonomy to lead the day-to-day operation while helping shape the future of the business. You'll be trusted to make decisions, drive standards and create a culture where both guests and team members genuinely enjoy being part of SALT.
About the Role
The General Manager has overall responsibility for the daily operation of the venue, ensuring every aspect of the business consistently reflects the standards and reputation of SALT.
You'll spend your time where it matters most — on the floor, leading the team, coaching, supporting service and ensuring every guest leaves wanting to return.
The Responsibilities
- Lead, inspire and develop a high-performing team
- Recruit, coach and retain exceptional people
- Deliver consistently outstanding guest experiences
- Lead service from the floor during busy trading periods
- Manage rotas, labour costs and productivity
- Oversee stock control, ordering and supplier relationships
- Drive sales while maintaining exceptional service standards
- Ensure excellent standards of cleanliness, organisation and presentation
- Maintain full compliance with licensing, food safety and health & safety legislation
- Manage cash handling and daily operational procedures
- Work closely with the owners to improve performance and grow the business
- Support new ideas, promotions and events
Experience / Qualifications / Education
- Experience as a General Manager, Assistant General Manager or senior hospitality leader
- A proven track record of delivering excellent service and operational standards
- Strong commercial awareness and experience managing labour and stock costs
- Excellent leadership and communication skills
- A calm, organised approach under pressure
- High personal standards and attention to detail
- A hands-on management style
- A genuine passion for hospitality
Benefits
- Competitive salary, dependent on experience
- Performance-related bonus
- A professional, supportive working environment
- Direct access to the owners with genuine influence over the business
- Ongoing training and development
- Career progression as the company grows
- Staff accommodation available if required
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