First Contact Health Guernsey

Patient Care Co-Ordinator

Administration, Secretarial & PA / Customer Service / Health & Medicine

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Job type
Full-time
Contract type
Permanent
Location
Office
Start date
Immediately
Salary
Not specified

The Position

We are currently looking to recruit a new Patient Care Co-Ordinator for our busy healthcare practice in St Peter Port. 

The role will include liaising directly with patients attending for their appointments; also booking appointments by telephone; disseminating information about our healthcare services and working closely with our professional clinicians as well as a front-of -house staff team. This is a full-time position 37.5 hours a week and will include working some early shifts beginning at 7:15am and later shifts until 7pm as well as some Saturday mornings from 9am - 12noon. 

 

The Responsibilities

Working as part of our front-of -house team, performing all receptionist duties within a healthcare practice such as booking appointments, speaking with patients over the telephone giving out information regarding our services offered and managing the diaries of clinicians on a daily basis.  

The role will include liaising directly with patients attending for their appointments; also booking appointments by telephone; disseminating information about our healthcare services and working closely with our professional clinicians as well as a front-of -house staff team. This is a full-time position 37.5 hours a week and will include working some early shifts beginning at 7:15am and later shifts until 7pm as well as some Saturday mornings from 9am - 12noon. 

Experience / Qualifications / Education

A good standard of spoken and written English is required for this patient facing role. We are looking for someone honest, reliable, flexible in their approach as well as being able to work well in a team. No previous experience necessary as training will be given to the successful applicant. 

Benefits

Healthcare benefit

Pension

Sports & Social Events 

Discretionary bonus scheme 

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