Sales Associate

We are looking for a confident and approachable Sales Associate to join our team at Regency. This is a varied, hands-on retail role, helping customers choose the right products while supporting the day-to-day running of the showroom.

The successful candidate will enjoy dealing with people, be comfortable talking to customers and have a genuine interest in providing a high level of service. Previous retail or sales experience would be an advantage, although good communication skills, a positive attitude and willingness to learn are equally important.

This is a full-time position working 40 hours per week, from 08:45 to 17:30 across five days, including Saturdays.

Welcome customers into the showroom and provide friendly, knowledgeable advice to help them find the right products for their needs.

Handle customer enquiries in-store, by telephone and email, process orders accurately and operate the till, including cash and card transactions.

Build good relationships with customers and maintain up-to-date knowledge of Regency's product range through ongoing training. 

Take a proactive approach to sales, working with the wider team to achieve sales targets while providing consistently high levels of customer service. 

Help keep the showroom clean, tidy and well presented, ensuring furniture and other products are assembled and displayed to a high standard

Assist with stock deliveries, stock checks, customer delivery arrangements and general administration.

Carry out store opening and closing procedures as required. 

Assist with Regency's social media activity and other day-to-day tasks or projects where required. 

Follow all health and safety procedures and contribute to maintaining a safe working environment.  

This is a hands-on retail role and, when required, the Sales Associate will also assist the wider team with: 

Delivering furniture to customers and assisting with assembly or service visits.

Unloading deliveries and moving furniture and stock between locations.   

Manual handling and lifting of furniture, following appropriate training and safe working practices.  

Previous retail, sales or customer service experience would be an advantage.

Knowledge of interiors, furniture and related products would be desirable, although full product training will be provided.

A confident and friendly approach with good communication skills and a genuine interest in helping customers.

 Reliable, organised and able to use initiative while working as part of a small team.

Comfortable with the practical side of the role, including furniture assembly, stock handling and assisting with deliveries when required.

Computer literacy will be required, as the role involves using a specific sales and stock system is used as well as email.

The successful candidate will receive a competitive salary together with a sales performance bonus scheme, 20 days' annual leave plus paid bank holidays, secondary pension, health cover and ongoing product training.