GTA University Centre
Service Delivery Facilities
Customer Service / Domestic & Cleaning / Administration, Secretarial & PA
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- Job type
- Part-time
- Contract type
- Permanent
- Location
- Office
- Start date
- 1 September 2026
- Salary
- Not specified
The Position
To provide high quality service delivery support to the GTA, to ensure that the facilities are fit for the effective delivery of GTA training programmes.
The Responsibilities
General
- Opening and closing of the GTA Training Suite.
- Upkeep and general care of the GTA Training Suite
- Preparation of the training rooms, set up laptops and digital projectors to tutor requirements (Training to be provided)
- Ensure all training laptops receive regular program and software updates
- Cleaning and tidying the Training Suite and toilet areas
- Stock control and ordering of consumables
- Liaison with suppliers and contractors
- Check and report any damage or security defects to the building, furniture, fittings and equipment to the Head of Service Delivery
- Undertake necessary training in First Aid at Work, AED Guardian, Fire Marshall Food Hygiene and Exam Invigilation
- Assisting and supporting the Service Delivery team on administration tasks as and when required
- Assisting the Exams team with invigilation and admin tasks when required.
Customer Service
- Welcoming and registration of students, tutors, exam candidates and visitors to the GTA
- Preparation of onsite refreshments (tea, coffee, water etc) and the co-ordination of offsite refreshments as required
- Support the Programme Managers in the liaison with tutors and students
- Collection and delivery of materials and equipment to offsite locations
- Any other work requested by and deemed appropriate by the Head of Service Delivery or the Senior Management Team.
Experience / Qualifications / Education
A hardworking, honest, dependable, self-motivated person to work as part of the Service Delivery Facilities team, who is willing to support the aims and values of the GTA. Ideally the postholder will have a working knowledge of IT programmes, such as Word, Excel and PowerPoint and have the ability to troubleshoot when necessary.
Benefits
Minimum 15 hours per week to be worked Monday, Tuesday and Wednesday mornings/Term Time
Private Healthcare
Parking
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