Family Support Worker

This role is intended to support families while they are going through challenging times. The role focuses on improving the well-being of children and their caregivers by helping families build resilience, develop positive routines, and access appropriate services.  

• You will have a genuine interest in building supportive relationships and a drive to understand how best to help others deal with the impact of serious illness and/or bereavement.  
• Good interpersonal and communication skills. 
• Proven organisational skills. 
• Grade C or above in both GCSE Maths and English.  
• Proven ability to contribute to work as part of a team as well as the ability to use own initiative and work independently. 
• Experience of working with children and young people in an informal setting.  
• Driving licence 

Experience and Qualifications (desirable)  

• Professional Qualification i.e. nursing, social work, education.  
• To be prepared to study towards a relevant academic or counselling course.  

• To work directly with children and young people aged 5 to 18 years who are experiencing a loved one with a serious illness and/or a bereavement through one to one and group work.  
• Provide information, advice and support to families.  
• To work in a flexible and respectful way with families in times of crisis.  
• Liaise and communicate with professionals from multi-agency settings and work in a collaborative way. Both the Navigators service and Home-Start work in a multi-agency approach and have close links with health services, education, social care services and other third sector organisations.  
• To hold Home-Start cases and support families to identify their needs and tailor a plan for the individual family.  
• To liaise with volunteers who also support families, ensuring that they have a timely response to any questions.  

26 days annual leave (excluding bank holidays)

Pension and other benefits (including well-being and health allowance)