Source Recruitment
Customer Service Advisor
Telecoms / Customer Service
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- Job type
- Full-time
- Contract type
- Permanent
- Location
- Office
- Start date
- Immediately
- Salary
- Not specified
The Position
This leading commercial business is seeking to recruit a candidate with experience in a customer facing role and with strong relationship and networking skills to join their busy Guernsey team.
The Responsibilities
Responsibilities include answering and resolving customer queries in a professional manner, putting the customer first at all times and focussing on first call resolution and excellent service. Technical support on fault finding on mobile and broadband services will also be required in collaboration with the engineering teams.
Experience / Qualifications / Education
Applicants should have an excellent telephone manner and a friendly and cheerful disposition when dealing with clients. A strong technical knowledge with problem solving skills would also be a great asset. Full training will be provided.
Please contact one of our Recruiters for more details.
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