Receptionist

Are you passionate about healthcare and driven by excellence? QRMP, a welcoming and patient-focused general medical practice, is seeking an enthusiastic permanent Receptionist to become a valued part of our team! 

About Us: 

Queens Road Medical Practice is a dedicated general medical practice committed to providing high-quality healthcare services to our community. Our team values compassion, integrity, and excellence in patient care.

Hours: Full Time, Monday to Friday with a potential half day per week.

• To promote and foster a positive, collaborative and inclusive environment that seeks to develop teamwork, new ideas and open communication.
• Participate fully in the ‘Practice Improvement Plan.’
• Maintaining the smooth running of reception.
• Greeting patients in a warm and welcoming fashion.
• Ensuring patients are dealt with in a prompt and efficient manner.
• Ensuring the reception and waiting areas are kept safe, clean, and tidy.
• Ensuring reception area is always staffed.
• Book/check/alter appointments with all clinicians. 
• Take payments.
• Issue Invoices / Allocating payments. 
• Collect and verify patient details/email addresses for Practice records. 
• Ensure patient information is available and up-to-date.

Qualifications:

• GCSE – Math and English “C” or above.

Knowledge, Skills, and Experience Required:

• Experience in working face to face with people.
• Good working knowledge of Microsoft Word, Excel, and Outlook.
• Good customer relation skills.
• Confident, professional, and happy manner.
• Good verbal and written communication skills. 
• High level of accuracy.
• Basic typing skills.
• Excellent interpersonal skills.

Benefit package offered.