Case Management Lead

A dynamic opportunity is available for an experienced professional to lead a Case Management team responsible for client onboarding, payments processing, and various operational instructions. This is a great opportunity for someone looking to take a step up in their career.

This role demands a high level of expertise in AML, KYC, and CDD procedures, ensuring all instructions undergo comprehensive risk-based reviews. The successful candidate will guide a team to deliver efficient service while maintaining compliance with regulatory standards. Key responsibilities include client case handling, quality assurance, audit documentation, and collaboration across operational units.

Strong leadership, excellent communication, and a detail-oriented approach are essential. A background in finance, with relevant AML qualifications and experience in customer risk assessment, is preferred.

Competitive