St John Ambulance and Rescue LBG

Management Reporting Analyst

Accountancy / Administration, Secretarial & PA / Charity & Voluntary

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Job type
Full-time
Contract type
Permanent
Location
Office
Start date
Not specified
Salary
Not specified

The Position

The post-holder will play a critical role in supporting the effective
management and utilisation of high-quality data for St John Ambulance
and Rescue Service, providing meaningful data insights to both internal
and external stakeholders. This role is crucial in driving data
governance and analytics, ensuring effective management and
utilisation of data across the organisation to enable the monitoring of
and reporting on Service delivery and performance; increased
operational efficiency; ensuring compliance with audits and relevant
regulations; and improving patient outcomes.

The Responsibilities

➢ Be the first point of contact for Service managers and professionals for all data analysis matters;

➢ Administration and servicing of Service databases, including data input where required;

➢ Extract, cleanse and/or analyse data from a number of computer information systems, including ambulance
response time, incident reports and clinical outcome data, using spreadsheets, databases and other industry
standards business intelligence tools (e.g. SQL, QlikView, PowerBI, Alteryx), with the ability to present data in
multiple and creative ways, tailored to the audience

➢ Undertake research, develop data collection mechanisms and collate data and information from a range of sources
– both quantitative and qualitative;

➢ Accessing a large number of information systems, for example ILVS (Incident Live View System), CAD (Computer
Aided Dispatch System), any future electronic patient report forms (ePRF), as well as a number of standalone
spreadsheets and databases. You will also have access to data from non-clinical systems (for example Ulysses
incident management system);

➢ Ensuring data integrity and adherence to data security and confidentiality in accordance with legal requirements
(including GDPR) and best practice standards to ensure compliance;

➢ Identify any data quality issues and decide whether to adjust the analysis accordingly or whether to work with the
data quality, making recommendations for process change to improve the quality of data;

➢ Track and analyse ambulance performance metrics (KPIs), including creating and maintaining information
dashboards and using predictive analytics, taking a transformative and progressive approach to data sets to
produce new ideas;

➢ Developing appropriate information strategies and deliverables, e.g. activity and performance monitoring, demand
and capacity planning and organisational strategy development, to advise on the Service’s changing strategic and
operational requirements;

➢ Generating understandable and relatable reports for SCAPE audits, board meetings, contract meetings and internal
service improvements;

➢ Maintain a good level of risk and governance knowledge and apply this throughout the scope and development of
reports / use of data;

➢ Supporting clinical governance reviews by providing accurate data insights into patient safety incidents and quality
improvement initiatives.


Full details on link - https://ambulance.gg/jobs/managementreporting

Experience / Qualifications / Education

Please view Link

https://ambulance.gg/jobs/managementreporting

Benefits

Pension

DIS

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