Client Services Administrator

Trident Trust is one of the leading providers of offshore employment services to the yachting and shipping industry.  We work closely with our clients in the industry to continue to grow our successful business.

The position is a full time (35 hours) permanent role and forms part of the business comprising approximately 16 staff. The successful candidate will report directly to the Head of Client Services and provide day-to-day support to a portfolio of clients.

Duties

Overall responsibility for the day-to-day payroll and HR administration of a portfolio of clients, correspondence, payroll processing and liaising with clients and the employees.

Tasks will include:

- Liaising with clients, employees and external bodies such as international authorities, banks and pension providers. 

- Written correspondence with clients, employees and external bodies.

·  Management of payroll data, production of payroll reports and invoicing.

- Management of client bank accounts and payments in line with the statutory and contractual deadlines.  

·  Adhere to high customer service standards and follow bespoke service level agreements.

- Preparation of employment contracts for execution.

- Preparation of addendums and letters when needed.

-·Collation of and filing personnel records.

-·Working alongside various Trident jurisdictions.

-·Other general HR/Payroll administration duties as required

Skills Required

- Strong organisational skills.

-  Strong numeracy skills with attention to details.

-  Working  in  a  methodical,  numerate,  accurate  and  efficient  manner  whilst  meeting  deadlines  within  a pressurised environment.

-  Good use of initiative with the ability to work as part of a team and also independently. 

- Excellent communication skills, both verbal and written.

-  Professional management of client relationships.

-  Commercial Awareness

We are looking for an individual who has between 2 to 3 years prior experience in administration role.  

No prior experience necessary but strong organisational and numeracy skills are required for this role. 

·       Healthcare cover

·       Optician subsidy

·       Non-contributory pension

·       Active sports and social

·       Parking