Work and Wellbeing Service Coordinator

About the Service

The Guernsey Youth & Housing project offers support to young people, between the ages of 11- 25, Our work focuses on homelessness and the wider issues that cause it including independent living skills, substance use, leaving care, employability and isolation, delivering over 20 dedicated projects supporting young people.

About the role

We are looking for a Senior Volunteer Co-Ordinator who will recruit, train and support volunteers in our service this will be to current and new projects, with the current projects focusing on volunteer mentors

Our mentoring also involves working directly with Children and young people as they prepare for their mentoring journey and staying alongside them and their mentors as they build relationships with young people.

This role will also facilitate volunteer individual and peer supervision to ensure our volunteers working with young people feel supported and fulfilled as they support young people.

·       Providing high quality services to children, young people and their families, based on an assessment of need and outcomes. 

·       Working closely with senior staff and managers to review and evaluate service provision, ensuring continued improvements are made, driving innovation and business development, in particular for an assigned area of work.

·       Participating, chairing, facilitating and leading of relevant multiagency meetings e.g. service planning meetings, home visits and conference meetings, where appropriate.

·       Being responsible for the delivery of quality services, including operational and strategic planning and deployment of resources and to work with commissioners and other external bodies. 

·       Nurturing, developing and promoting effective relationships and channels of communication with colleagues, community organisations, partner agencies and other external agencies.

·       Providing direct and overall line management of staff, applying appropriate policies and procedures, also sharing knowledge and experience through coaching and mentoring techniques. 

·       Ensuring case work standards are adhered to from referral through to closure of cases, using appropriate IT systems.

·       Producing and presenting analytical and written reports, using data and other sources to improve performance and service delivery. 

• Good standard of education to minimum level 3 standards for example; BTech, NVQ L3, A Level.
• Understand and reflect an outcomes focused approach to working with children and young people and to keep children and young people at the heart of decisions 
• Demonstrates and acts as a role model for our organisational values that enables the leadership, direction and guidance of volunteers through the sharing of information and evidence in relevant practice. 
• Demonstrates and embraces understanding of and commitment to equality diversity and inclusion.
• Demonstrable planning and organising skill, and to also prioritise to lead to review and evaluation of workloads and service provision. 
• Creative approach towards continuous improvement through reflection on own practice and behaviour and to embed this into service improvements.
• Ability to liaise with a wide range of individuals.

• 29 days annual leave
• Employee assistance programme
• Dependency leave
• Volunteering day
• Mental health day
• Excellent maternity/paternity leave package

And much more...