NatWest International

personal banker

Customer Service / Banking

Job type
Full-time
Contract type
Permanent
Location
Office
Start date
Immediately
Salary
Not specified

The Position

To be successful in this role, you’ll need to have experience of working in a customer facing environment. Strong communication skills are a must, as you’ll need to explain our products and procedures to our customers in an easy to understand way.

You’ll also need:

  • A passion for customer service and delivering excellent customer experiences
  • Good attention to detail
  • Resilience
  • Interpersonal skills
  • The ability to work collaboratively and autonomously

The Responsibilities

  • Having great conversations, understanding the needs of our customers and helping them with their banking needs
  • Completing general banking requests such as payments, balance enquires and transfers when needed
  • Helping customers to understand the different ways they can bank with us and the range of services we can offer and booking financial health checks
  • Identifying opportunities to help customers fulfil their financial service needs, providing a seamless customer experience


Experience / Qualifications / Education

No qualifications required, however customer service preferable. 

To be successful in this role, you’ll need to have experience of working in a customer facing environment. Strong communication skills are a must, as you’ll need to explain our products and procedures to our customers in an easy to understand way.

You’ll also need:

  • A passion for customer service and delivering excellent customer experiences
  • Good attention to detail
  • Resilience
  • Interpersonal skills
  • The ability to work collaboratively and autonomously

Benefits

competitive 

Apply for this role

You can apply for this job on NatWest International website.

Apply on employers website