IT Solutions Specialist

The IT Solutions Specialists team are responsible for implementing and supporting secure, reliable and highly effective information, operational and communications systems that enable Guernsey Electricity Ltd to meet its business plans and achieve its objectives. This role forms part of the support team that is digitally transforming the business to meet the needs of the energy transition.

• Evaluate, implement and configure key IT/OT systems and create/maintain processes and procedures for a range of IT matters.
• Prepare, implement and monitor IT progress against long- and medium-term strategic plans on order to meet the demands of Guernsey Electricity’s corporate business strategy.
• Own, manage and maintain business IT solutions.
• Support GELs software/infrastructure roadmap with the appropriate business engagement model for all supported systems.
• Ensure that IT Solutions adhere to GEL’s IT governance framework.
• Proactively seek, identify and actively promote technology opportunities within the business.
• Be an active participant in the IT Management of Change process.
• Monitor and report against the team’s KPIs and achievements on a monthly basis, presenting this back to the Business Leadership Team as required.
• Ensure that IT compliance obligations (e.g. software licensing) and information security best practices are developed, maintained and monitored to meet appropriate laws and regulations (including GDPR) using recognised local, UK or international standards and best practice as necessary.

• Qualified to degree level or equivalent (preferred) with a suitable IT professional qualification.
• Self-starter with a solutions-based approach.
• A minimum of 5 years’ IT experience in a development or application support role.
• Exposure to cloud-based technology such as Microsoft 365, Dynamics 365, Microsoft Azure and PowerBI or similar.
• ITIL or Prince 2 qualifications would be an advantage.
• Ability to make and take responsibility for sound and far-reaching decisions on major technical and application delivery issues.
• Prior utility experience would be advantageous including exposure to SCADA or metering systems.
• Excellent communication skills and an analytical approach to problem solving.
• Ability to communicate and work with people effectively at all levels.

Guernsey Electricity has been providing power to our beautiful island of Guernsey for over 100 years.  We are committed to providing a safe, stable, value-for-money energy supply, while maintaining a responsible attitude towards the environment.
 

A career in the energy industry will place you at the heart of some of the most innovative work taking place across our island. If you are looking to begin your career or are looking for a career change, Guernsey Electricity could be just the place for you.

About Guernsey Electricity

Guernsey Electricity is a leading utility business supplying electricity and associated services to domestic and commercial customers.

It is the sole provider of electrical energy in Guernsey and is wholly owned by the island’s government, combining the importation of electricity with local power generation and distribution. It also undertakes electrical contracting and retailing and is a partner in a joint venture which operates the transmission company connecting the Channel Islands to France. It has a turnover of £55 million and the company has a major capital expenditure programme over the next 5 years in developing and upgrading key parts of its infrastructure. 

Guernsey Electricity employs in the region of 200 staff in a wide range of business areas including Asset Management, Generation, Distribution, Commercial Contracting, Retail, HR, Facilities, Finance, IT, Customer Service and Project Management.