Sales Representative

We are looking for a reliable, self-motivated individual to work  20 – 25 hours per week, normally worked between 8am/9am and 2pm Monday to Friday . 

This role will be to develop and maintain strong relationships with customers and clients, drive sales, and ensure customer/client satisfaction through the effective promotion and sale of the company’s products.  Duties will include: -

• Manage a portfolio of clients, ensuring their needs are met and exceeded.
• Through regular communication, site visits, and follow-ups build and maintain strong relationships with existing and new customers.
• Identify and pursue new sales opportunities.
• Promote and sell the company’s products 
• Provide product knowledge and advice to customers to support their purchasing decisions.
• Assisting and guiding customers with processing and managing their orders accurately and efficiently via the Company’s App, offering training and support where required.
• Work closely with the warehouse, logistics, and finance teams to coordinate the smooth delivery of goods and resolve any order-related issues.
• Maintain accurate records of sales activities, customer interactions, and performance metrics.
• Provide regular updates to the Sales Manager and Senior Management Team.
• Collaborate with other departments to ensure a seamless customer experience.
• Identify opportunities for process improvements to enhance customer satisfaction.

Qualifications and Experience 

• Excellent verbal, written, communication and interpersonal skills. 
• Strong negotiation and persuasive abilities.  
• Proven sales or customer service experience, preferably in wholesale or distribution.  
• Proficiency in Microsoft Office and CRM software. 
• Valid drivers licence and willingness to travel locally as part of the role. 
• Attention to detail and high level of integrity. 
• Self-motivated with the ability to work independently and as part of a team. 

   
 Personal Attributes

•  A genuine interest in understanding customer needs and providing excellent service.
•  Confident with strong interpersonal skills.
•  Detail-oriented with strong organisational and multitasking abilities.
•  Adaptability and ability to adjust to changing priorities, customer demands, or market conditions.
•  Strong work ethic and a positive attitude.
•  Good at problem-solving and has a proactive approach to challenges.
•  Demonstrates integrity and maintains confidentiality in handling customer and company information.

• Competitive salary.
• 20 days paid annual leave in addition to statutory Guernsey Bank Holiday.
• Opportunities for growth and development within the company.
• A supportive and friendly team environment.